
This Financial Report relates to the operations of Co-operative Financial Services (CFS), which is the holding company for CIS (Co-operative Insurance Society) and The Co-operative Bank plc (which includes smile, the internet bank). Unless otherwise stated, performance relates to the calendar year 2007.
In nearly all instances, performance is presented in the context of CFS. During 2007, the balance sheets of the CIS and the Bank remained separate, and relationships with staff, suppliers and customers continued to be distinct to either CIS or the Bank.
Financial reports relating to 'CIS' and the Bank's activities can be found at www.cfs.co.uk (this link will open in a new window)